When can I expect my order to arrive?

We aim to send your order within 1-3 working days, with an exception of our woven wraps and Pre-Orders as they take a bit longer to process.  Although the majority of customers receive their order quickly, very occasionally an order is lost or delayed by the Post Office. Although we are not responsible for delays due to the Post Office, we will do our best to investigate the issue and will send you a replacement if necessary. If you think your order has been lost or is damaged please contact us. If you have any questions please contact us on info@joyandjoebaby.co.uk

UK Delivery:

Your order can also be sent via Special Delivery for next delivery by 1pm for an extra £5. Please select this option during checkout or contact us

info@joyandjoebaby.co.uk

Delivery Outside UK:

For order from outside the UK mainland, it might take up to 6 working days for your order to be delivered (countries in EU). Other countries may vary.

How can I check my order status?

You may check your order status by calling us, or writing us an info@joyandjoebaby.co.uk. We will get in touch with the courier company, so that we can give you the most up to date information. Please don’t forget to let us know your order number, which will be sent in the confirmation email